The Beacon Centre at Musgrove Park Hospital in Taunton has been awarded a national quality certification for the delivery of its cancer services.
The Beacon Centre provides radiotherapy treatment to more than 1,200 patients per annum. It accommodates chemotherapy and outpatient services, together with a radiotherapy unit with Elekta linear accelerators, a CT simulator and an 18 bed inpatient oncology ward, chemotherapy suite for 22 patients and a clinical trials room.
An innovative PPP project and the first to be driven by equipment, MESL provided the Project Director to Financial Close and the Chairman to the consortium providing the funding, design, construction and commissioning of the building and equipment and then the maintenance of the building and the major pieces of equipment, principally the linear accelerators, for 30 years.
The certification, which is awarded through an independent body known as ‘ISO 9001:2008’, is an internationally recognised quality management standard that has been designed to measure whether an organisation is successfully meeting the needs of their customers and other stakeholders. The accreditation process included visits to Musgrove’s Beacon Centre from a group of professional peers from across the country who inspected a wide range of evidence to check the centre’s capability to provide quality services.
Babette Fuller, Manager of the Beacon Centre at Musgrove Park Hospital said, “This is the latest phase in the Beacon Centre’s development and a huge achievement in the short time the centre has been open. The standard looks at the different aspects of a service which determine quality including decision-making, auditing, communication, documentation and how the service meets customer requirements and processes feedback and complaints. Achieving this certification of quality is a testimony to the commitment of Musgrove Park Hospital and its staff to provide high quality care to all of its patients.”